By proceeding with a WhatsApp checkout and placing an order with Mystic Merchant, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Mystic Merchant offers spiritual, decorative, and wellness-inspired products including crystals, jewellery, incense, Feng Shui items, mala beads, Buddhas, angels, Nazar charms, and related items.
Due to the natural nature of many products, variations in colour, shape, size, texture, and appearance may occur.
All orders are processed through WhatsApp. Product availability, shipping costs, delivery arrangements, and payment details will be confirmed directly during the WhatsApp checkout process.
Proceeding with WhatsApp checkout constitutes acceptance of these Terms & Conditions.
Orders are shipped through PEP Paxi.
Courier collections are processed once per week. Delivery times are estimates only and may vary depending on the courier and destination.
Mystic Merchant cannot be held responsible for courier delays once parcels have been handed over to the courier service.
Customers must report damaged items within 48 hours of receiving their order.
Return and exchange requests will be reviewed on a case-by-case basis.
Mystic Merchant shall not be held liable for any loss, damage, injury, or claim arising from the use of products purchased from the website.
WhatsApp: 078 545 0256
Email: mysticmerchant01@gmail.com
TikTok: @MysticMerchant